WegoBoard is a French brand founded in 2014 by two technology and mobility enthusiasts. Their ambition was to revolutionise urban transport, with a complete offer ranging from scooters to electric bikes, including hoverboards.
Warren Berrih, founder of WegoBoard, wanted "a complete, fluid and intuitive payment solution" to accept credit card payments on his PrestaShop site. After searching on the web, he discovered PayPlug and was seduced by the many features of our module.
After installing it, the site has increased its conversion rate by 11%. The reasons according to Warren? "The buying process is much more easier with PayPlug, and we've had very positive feedback from our customers regarding the payment page".
In parallel, WegoBoard uses PayPlug for its telephone orders. Advisors simply send a payment link to customers by e-mail or SMS to help them complete their purchase. Originally, this feature also allowed them to accept credit card payments in their physical stores.
But in 2019, at the request of its customers, Warren decided to implement PayPlug payment terminals in its shops. From now on, he can manage all his transactions from the same back office: "this single interface enables us to have the same features for our online and in-store payments". He can edit, request, refund or cancel a transaction, whatever the purchase channel used.
PayPlug supports us in our growth.